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Shipping & Delivery Policy

Thank you for choosing Sportslab AE (sportslabae.com). We are committed to delivering your high-performance footwear and sports apparel swiftly and securely. Below you will find our comprehensive shipping terms and delivery timelines.

Shipping Zones, Timelines & Costs

We proudly ship to all countries within the Cooperation Council for the Arab States of the Gulf (GCC). To ensure our community receives the best value, we offer 100% Free Shipping on all orders, everywhere we deliver. No hidden fees at checkout.

* United Arab Emirates (UAE): 1 to 3 Business Days | FREE (All Orders)
* Kingdom of Saudi Arabia (KSA): 2 to 5 Business Days | FREE (All Orders)
* State of Qatar: 2 to 5 Business Days | FREE (All Orders)
* State of Kuwait: 2 to 5 Business Days | FREE (All Orders)
* Sultanate of Oman: 2 to 5 Business Days | FREE (All Orders)
* Kingdom of Bahrain: 2 to 5 Business Days | FREE (All Orders)

Please note: We do not offer same-day delivery services at this time.

Order Processing & Tracking

* Processing Cut-Off: All orders placed before 2:00 PM (GMT+4) Sunday through Thursday will be processed and handed over to our courier partners on the same day. Orders placed over the weekend or on public holidays will be processed on the next business day.

* Tracking Your Order: Once your package is dispatched, you will receive an automated shipping confirmation email and an SMS containing your tracking number and a direct link to track your shipment in real-time.

Customs, Duties, and Taxes (International GCC Shipping)

For orders shipped outside the UAE (Saudi Arabia, Qatar, Kuwait, Oman, and Bahrain), shipments may be subject to local import customs duties and taxes enforced by the destination country's customs authority. These charges are determined once the shipment arrives in your country and are the sole responsibility of the customer.